popfont = "Helvetica,10,,plain"
postponepr="To postpone the work process done on a problem is simply that. It may mean putting a problem on the back shelf until certain requirements are met. The postpone option is a convenient way to file them aside without neglecting them altogether."
failpr="To fail the process of a problem report is to return it to the developer letting them know that the bug or program hasn't passed the test."