Editing Problem Reports

Editing Problem Reports



To edit a problem report:

  1. Select Edit from the menu. The Edit menu item is available when viewing the Problem List or a problem report.
  2. A dropdown menu will appear which shows the edit operations that can be performed. You can either create a new problem report or you may assign, postpone, investigate, resolve , verify, fail, close , delete, modify or append an existing problem report.
Note that some of the items on the dropdown menu are gray and some are black. When a menu item is gray it means the operation is disabled. All operations in this submenu apply to the selected problem report except for New. The New operation is always enabled but the other operations will be enabled or disabled depending on the selected problem reports status and the project workflow configuration.


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