Closing Problem Reports

To close a problem report:

  1. Select the problem report you want to close from the Problem List.
  2. From the Edit menu, select Close.
  3. The problem report data form will appear with the cursor positioned on the Closed by field. The closer and close date are entered for you automatically, but you can change them if you want.
  4. When you are satisfied with all your entries, save them in the database using Save button. If you donít want to close the problem report, click Cancel the transaction and regress its status to the desired state using the Edit operation Modify.

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