Attaching Documents To Problem Reports


Documents may be attached to problem reports either by dragging and dropping them from Explorer into the problem reports detailed description, or by doing a right mouse click on the detailed description field and selecting Attach Document from the popup menu.

When a document is attached to a problem report, a link is created to the location of the source of the attachment. Then when the problem is saved, a copy of the attachment source is stored in the PR-Tracker database directory tree and the link is modified to point at the copy.

Attachment links may be operated on by Copy, Cut and Paste within the same problem report, but they cannot be copied (or cut) from one problem report and pasted into another.


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