TABLE OF CONTENTS PR-TRACKER 5.30 HELP
Instroduction
PR-Tracker Introduction
Installation
Installing PR-Tracker on a Network
Configuring Windows 2003 Server for Client-Server Mode
Configuring Windows 2000 for Client-Server Mode
Configuring Windows 2000 Pro for Client-Server Mode
Configuring Windows XP for Client-Server Mode
Configuring Windows NT for Client-Server Mode
Configuring Windows for File-Server Mode
Setting PRTRACKERDB Security On Windows NT
Setting PRTRACKERDB Security On Windows XP
Setting PRTRACKERDB Security On Windows 2000
Setting PRTRACKERDB Security On Windows 2003
Installing PR-Tracker on the Internet
Installing PR-Tracker on an Internet Server
Creating a Virtual Directory for PR-Tracker Access
Creating a Virtual Directory Using IIS 4
Creating a Virtual Directory Using IIS 5
Creating a Virtual Directory Using IIS 6
Configuring Security on the Internet Server
Configuring Virtual Directory Security With IIS 4.0
Configuring Virtual Directory Security With IIS 5.0
Configuring Virtual Directory Security With IIS 6.0
Testing Internet Server Configuration
Installing PR-Tracker Web Client
Configuring Internet Explorer Security Settings
Installing PR-Tracker on an Intranet
Editing
Editing Problem Reports
Creating a New Problem Report
Assigning Problem Reports
Investigating Problem Reports
Resolving Problem Reports
Verifying Problem Reports
Closing Problem Reports
Deleting Problem Reports
Modifying Problem Reports
Appending Problem Reports
Attaching Documents To Problem Reports
Inserting Hyperlinks To Problem Reports
Configuration
Configuring PR-Tracker
System Configuration
Managing Projects
Managing Users
Email Notification Setup
Project Configuration
Priority Setup
Template Setup
Workflow Setup
Custom Fields Setup
Queries
Using Queries
Creating a new Query
Setting a Startup Query
Editing a Query
Deleting a Query
Arranging the Order of Query Items in Query Menu
HTML Report Generator
Using HTML Report Generator
Generating HTML Files
Creating PRH File
Creating Problem Report HTML Template
Creating Problem List HTML Template
HTML Report Generator Command Line Arguments
Views
Using Views
Creating a new View
Setting a Startup View
Editing a View
Deleting a View
Arranging the Order of View Items in View Menu
Changing View Options
Email Notification
Using Email Notification
Configuring PR-Tracker to Send Email Notifications
Configuring the PR-Tracker Email Notification Service
Creating an Email Profile for PR-Tracker
Reports
Using Reports
Adding Reports into Reports Menu
Deleting Reports from Reports Menu
Arranging the Order of Report Items in Reports Menu
Using PR-Tracker RunReport
Running Reports in Batch Mode
Misc
Viewing the Problem List
Viewing Problem Reports
Printing Problem Reports
PR-Tracker Command Line Arguments
Moving the Database
Moving the Database 4.50
Copying Problems from One Project To Another
Importing Data
Exporting Data
Database Repair Utility
Using PR-Tracker Web Client
Entering Problem Reports Using A Browser
Accepting Problem Reports By Email
Maximums and Limitations
Custom Reports
Reports Information
Registration
Upgrading your license
Wildcard Matching
Configuring SQL Server
Determining a Computer's Name
Determining the server IP Address
Creating a Domain User on Windows 2000 server
Creating a Local User on Windows 2000 server
How to Setup File Sharing
Error Locking Database File
Connecting a Network Client
Connect Error -2147467238
Connect Error 429
Connect Error 462