Priority Setup

When entering problem reports you will want to specify the importance of a problem report by giving it a priority. PR-Tracker allows up to six priority categories. Examples of five recommended priority categories are as follows.

To configure the priorities perform these steps:

  1. From the Setup menu, select Configure Current Project
  2. The Configure Project dialog will appear. Select the Priorities tab.
  3. Enter a description into the text boxes for each priority number that you want to use. If you donít want to use a priority, leave the text box blank.
  4. To enable the new priorities choose Ok.

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